Terms & Conditions

delivery

National and international delivery available, please enquire for a quote.

returns & refunds

All items are fully described as best as possible and further images can be provided in addition to those already shown on the website. Please note these are antiques and we celebrate the imperfections! In the rare case that an item needs to be returned we ask for notification by phone or email within 24 hours of the item arriving. The item then needs to be returned to us within 14 days in the exact same condition that it left us. We will then refund the cost of the item, less the transport costs involved.

payment

We accept payment by cash or bank transfer.

All items remain the property of Sheldrake until full payment has been received. Only on receipt of payment will the item(s) be delivered

storage

If you are unable to receive the item immediately please let us know and we can arrange to hold it for a short space of time at Sheldrake HQ.

online protection

Your online experience with us is fully protected and wee follow GDPR rules with all customer data.